Privacy Policy
Last updated: February 2026
1. Introduction
MAMOSS Ltd (Company No. 16372778, "we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website or services.
2. Information We Collect
We may collect the following personal information:
- Name, email address, phone number, and postal address when you fill in our contact form or call us
- Details about the service you require
- Technical data such as IP address, browser type, and pages visited (via analytics)
3. How We Use Your Information
We use your personal information to:
- Respond to your enquiries and provide estimates
- Deliver the services you have requested
- Send service reminders (e.g., annual gas safety certificate renewals)
- Improve our website and customer experience
We will never sell your personal information to third parties.
4. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Service records are retained for a minimum of six years in accordance with legal and regulatory requirements.
5. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Object to processing of your data
- Request data portability
6. Cookies
Our website uses essential cookies to ensure functionality. We may also use analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings.
7. Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us:
- Email: info@mamoss.co.uk
- Phone: 07377 788881
- Address: Unit C, 279 Bethnal Green Road, London E2 6AH